Refund Policy

🔄 Refund & Return Policy

At Givezzi, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you're not, we’re here to help.

✅ Return Window

You can request a return within 14 days of receiving your item.

🛍️ Return Eligibility

To qualify for a return:

  • Item must be unused, unopened, and in original packaging

  • Must not show any signs of wear or damage

📝 How to Start a Return

  1. Email us at support@givezzi.com

  2. We will provide:

    • Return instructions

    • Return shipping label (if eligible)

  3. Ship items to:
    No.75 Wusi Road, Gulou District, Fuzhou, Fujian, 350003, China
    Note: Items sent back without prior request will not be accepted.

🚚 Return Method

  • Return via mail only

📦 Return Shipping & Fees

Reason Shipping Cost Restocking Fee Refund Eligibility
Defective/Damaged Free (We cover) £0.00 ✅ Full Refund
Customer Remorse Customer pays actual shipping cost £0.00 ✅ Full Refund

🔁 Exchanges

To exchange an item, return the original product and place a new order once your return is accepted.

💸 Refund Process

  • Once we receive and inspect your return, we’ll notify you of approval status.

  • If approved, a refund will be issued to your original payment method within 10 business days.

  • Processing times may vary by your bank or card issuer.

  • Haven’t received it after 15 business days? Contact us at support@givezzi.com.

🚫 Order Cancellation Policy

Orders canceled due to unavailability or any reason from our end will be fully refunded to your original payment method.

📩 Contact Us

Company: GIVEZZI
EIN: 30-1445945
Address: 5830 E 2nd St Ste 7000, Casper, WY 82609, United States
Email: support@givezzi.com
Phone: +1 (307) 364-6292
Hours: Monday–Friday, 8 AM – 5 PM (MST)